New Clients Cost 5x More Than Retaining Current Clients1
Selling to existing clients is far easier (and cheaper!) than new ones. In fact, your probability of selling to a new client peaks at 20%, whereas the probability of selling to an existing one peaks at 70%!2
Improve your agency's client retention by utilizing these three tools:
- Automated Workflow
- Email Marketing
- Branded Handwritten Cards
Leveraging these tools on top of your already stellar customer service help to improve overall client retention and lead to other benefits like increased cross-sell opportunities, referrals, testimonials, reviews, and more!
Bonus! We'll dive into each of the three ways and how you use them in conjunction with your industry-specific agency management system (AMS), like AgencyBloc!